The new EQS SUV: Mercedes me Charge[1]

Apr 19, 2022

Since 2021, Mercedes-Benz has ensured a subsequent offset with green electricity when customers use Mercedes me Charge to charge their cars in Europe. High-quality guarantees of origin ensure that as much green power from renewable energies is fed into the grid as is withdrawn via Mercedes me Charge. In the first year after the purchase of an EQS SUV, there is no basic fee for Mercedes me Charge L in Europe, and charging costs at IONITY stations are included for one year from service activation. The Plug & Charge function makes charging this model particularly convenient.

Public charging using Mercedes me Charge will soon become even simpler and more transparent: from June 2022 there will be new system of tariffs in Europe. In future, Mercedes me Charge will offer three new charging tariffs that are tailored to individual driving performance. Mercedes me Charge S for occasional chargers, Mercedes me Charge M for normal chargers and Mercedes me Charge L for frequent chargers. With the introduction of the new tariff system, customers will also have access to fixed prices that apply regardless of the operator. The basic fee for Mercedes me Charge L is included for EQS customers in the first year after service activation.

Mercedes me Charge is one of the largest charging networks worldwide: it currently comprises over 700,000 AC and DC charging points, including around 300,000 are in Europe. Among them are IONITY's fast charging stations, which will continue to be vigorously expanded over the next few years: As one of the shareholders of the European fast charging network IONITY, Mercedes-Benz is investing 700 million euros together with the other partners. This is expected to increase the number of IONITY charging stations across Europe from 400 to 1000 by 2025, bringing the total number of charging points from 1500 to around 7000.

Charging costs at IONITY stations are included for buyers of an EQS SUV for one year from service activation. The IONITY charging stations already offer only green electricity. Mercedes me Charge has significantly expanded this opportunity to further reduce the carbon footprint: with Mercedes me Charge, customers have been charging with offset 'green' electricity at all public charging stations across Europe since 2021. In addition, the functionality of Mercedes me Charge in MBUX will be expanded to include functions such as filtering and forecasting the availability of charging stations.

How Green Charging works: to promote the use of electricity from renewable energies, Mercedes-Benz uses guarantees of origin to make the charging process green. The quality of these guarantees of origin is defined by a green electricity label. This ensures that an equivalent amount of electricity from renewable resources is fed into the grid to compensate for the charging of an electric vehicle. Amounts of energy used for charging are thus offset with green power after the actual charging process, while also creating incentives to invest in renewable energy plants.

Plug & Charge – simpler and more convenient charging

With the Mercedes me Charge function Plug & Charge, the EQS SUV can be charged even more conveniently at Plug & Charge-enabled public charging points: when the charging cable is plugged in, the charging process starts automatically; no further authentication by the customer is required. The vehicle and the charging station communicate directly via the charging cable. In addition to being available at more than 1500 IONITY fast charging stations across Europe, Plug & Charge is now also available at the ultra-fast Aral pulse charging stations. In Germany alone, there are more than 500 ultra-fast pulse charging points, and the network is growing continually – including beyond Germany. Mercedes-Benz continues to work steadily on the rollout of Plug & Charge to further charging stations.

What is more, Mercedes me Charge customers continue to benefit from the integrated payment function with automatic payment. The customer chooses the preferred payment method only once. Every charging process is then automatically debited – including abroad. The individual charging processes are clearly listed in a monthly invoice.

Whether a charging station is Plug & Charge-enabled can be seen by viewing the charging station details on the display of the EQS SUV and the Mercedes me App. It is also possible to search for specific suitable charging stations. Plug & Charge is the fourth way to access charging points, alongside enablement via MBUX on the vehicle's media display, the Mercedes me App and the Mercedes me Charge card.

Mercedes me App: easy to use on smartphone and tablet

The Mercedes me App offers many useful functions. These include a filtering option that allows the charging points to be sorted according to criteria such as availability or charging capacity. How busy the respective charging station is expected to be during the course of the day is determined and displayed on the basis of a probability calculation. The "Navigation with Electric Intelligence" function suggests intelligent charging stops, calculates the total journey time and provides an estimate of the charging costs incurred in advance. For details, see the separate chapter.

Mercedes me Eco Coach: your personal trainer for more environmentally conscious driving

The Eco Coach supports the use of the EQS SUV on the basis of real data. It provides helpful tips and explanations on the sustainable and resource-saving use of the vehicle based on the individual driving, charging and parking activities. Those who take this to heart receive points. They can be redeemed for attractive prizes at a later date.In addition, users can complete exciting challenges to further raise their score. The Eco Coach is integrated into the display in the EQS SUV.

[1] To use the Mercedes me connect service "Mercedes me Charge", a separate charging contract with a selected third-party provider is required. Charging processes are billed and paid via this service. A personal Mercedes me ID and agreement to the Terms of Use for the Mercedes me connect services are required for use of the Mercedes me connect services.